Congratulations! 

We manufacture some of the finest values in comfort, support and SATISFACTION YOU CAN SLEEP ON™   You have chosen a sleep system that is designed to bring you years of sleeping comfort. 

Please retain your sales receipt and insure that you send in your enclosed warranty registration sheet.  All of our sleep systems are made according to specifications which meet or exceed some of the highest standards in the industry.
 

iBEDS® Latex

Crafted Sleep Sets

Simply The Most Mattress

For Your Money™

 
 

LIMITED WARRANTY & IMPORTANT PRODUCT CARE INFORMATION

 

 

WHAT IS COVERED?

            This warranty covers manufacturing defects in your mattress, foundation or box spring.  Replacement of one piece does not automatically constitute the replacement of the other piece.  This limited warranty is provided to the original purchaser.  Mattress must be clean, any stains void warranty.

 

HOW LONG IS THE COVERAGE PERIOD?

            The warranty coverage runs from the original date of purchase.  Repair or replacement of the mattress, foundation or box spring does not extend its limited warranty or begin a new limited warranty period.  Your warranty period is indicated on your mattress product label.

 

WHAT WILL iBEDS® DO?

            If your iBEDS® Mattress, foundation or box spring fails due to a manufacturing defect, FCHP, Inc. will repair the product. FCHP, Inc. reserves the right to substitute materials or models of comparable quality and does not guarantee that the fabric of the replacement will match the existing piece.  Transportation charges are the responsibility of the consumer.

 

HOW CAN I GET SERVICE?

            Contact your original iBEDS® dealer.  Copy of proof of date and place of purchase is required to validate this warranty.  Product labels and white law labels must also be intact to identify the bedding and validate this warranty.

 


 

WHAT IS EXCLUDED UNDER THIS WARRANTY?

This warranty does not apply to:

·         Normal body impressions

·         Firmness preference of the product

·         Cover (fabric)

·         Handles or epaulets

·         Merchandise sold as “as is” or “floor model”

·         Product that is shipped outside the United States

·         Weight Exceeding Spring/BS Specifications

·         MATTRESS ONLY purchases when not purchased with box spring or foundation.  Non-set purchases receive 1 year coverage against manufacturing defects. 

WHAT CAN VOID THE WARRANTY?

 

This warranty does not apply if the mattress or box spring is subjected to obvious abuse or improper care/maintenance such as but not limited to:

·         Stains, soil or burns of any kind

·         Inadequate support from weak box springs or improper frame (queen and king size must have sufficient center support)

·         Upholstery compaction due to insufficient turning and flipping

·         Jumping on the mattress or box spring

·     Bending Mattress or bent border rod


 

The following care instructions will help preserve warranty rights

 

 DO:

·        Do turn your mattress upside down and end to end regularly.  This will help equalize the compaction of the upholstery materials.  The materials used in this mattress are designed to confirm to your body and therefore body impressions are not considered a structural defect.

·        Do use a new matching Universal box spring or foundation.  An old box spring or foundation unit may not provide sufficient support.  It may appear that your mattress is sagging when the problem may be due to a non-supportive box spring or foundation.  Warranties change when bedding is not purchased as a matched set; please refer to section explaining what is excluded under the limited warranty.

·        For queen and king size sets, do use a bed frame that supports both head and foot as well as a rigid center support.  By not providing a sufficient supportive frame, damaging can occur to the product and your warranty could be invalid.

·        Do use a quilted protector pad on your mattress at all times to avoid stains.  Soilage can negate the warranty.

·        Do carton your mattress when moving it and carry it on its side.

·        Do read the Important Safety Messages attached to the bottom of your box spring.

 

 DO NOT:

·        Do not smoke in bed; install and maintain smoke detectors in your home.  This mattress is manufactured, as required by federal law, to resist but not necessarily eliminate ignition when exposed to cigarettes or open flame.

·        Do not remove the white law label or the mattress satin model label.  These labels serve as a means of identification to establish your warranty rights.  Missing labels can negate your warranty.

·        Do not bend or fold, stand or jump on product as damage can occur.

·        Do not use dry cleaning fluid on your mattress; it will damage some of the materials.

·        Do not put a board between your box spring and your mattress.

 

MATTRESS CARE INSTRUCTIONS

·         Body impressions are a normal characteristic of premium bedding and indicate that the comfort level is conforming to your body.  These are not considered a manufacturing defect.  To help equalize these impressions, please turn and rotate your mattress as part of the maintenance of the product.

·         Turn the mattress end-to-end and side to side every 3 weeks for the first 6 months.  Turn it every 6 months after that.  Turn your box spring end-to-end every six months.

·         To avoid damage to the mattress or the risk of personal injury, do not attempt to turn the mattress by yourself!

·         Vacuum your bedding regularly and otherwise keep it clean.

·         Towel-dry spills immediately, don’t let the bedding get wet.

 

Homeplace Group, Inc. shall not be liable for incidental or consequential damages which result through the use of this product.  Homeplace Group Inc. warrants to the original purchaser at retail that this product will be free from defects in manufacturing for a period, as specified on the model label,  from the date of purchase when used in accordance with the aforementioned instructions.  This warranty is in lieu of all other warranties, expressed or implied, including but not limited to the warranties of merchantability and fitness for a particular purpose, which are hereby excluded.  Some states do not allow the exclusion or limitation of incidental or consequential damages.  This warranty gives you specific rights and you may have other rights which vary from state-to-state.